Privacy Policy
Overview
Options For Ashes and its subsidiaries (collectively, the “Company”), is committed to maintaining robust privacy protections for its users. This privacy policy (“Privacy Policy”) is designed to help you understand how we collect, use, and safeguard the information you provide to us, and to assist you in making informed decisions when using our Service. For purposes of this Agreement, “Service” refers to the Company’s service accessible via our website at https://OptionsForAshes.com (“Website”) and by way of our web and mobile applications, products and services, and any other products or services we make available to our users for purchase . The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of our Service. By accessing or using the Service, you thereby accept our Privacy Policy and our Terms of Service, and you consent to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy. Capitalized terms not defined in this Privacy Policy will have the meanings ascribed to them in the Terms of Service.
Information We Collect:
Information collected via Technology
In an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files that include an anonymous unique identifier or other tracking technologies, such as web beacons and similar technologies. We may also work with third party partners to support our use of these tracking technologies. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect information about that user and to keep a record of the user’s preferences when utilizing our Service, both on an individual and aggregate basis. If you would prefer not to accept cookies or otherwise wish to disable our use of tracking technologies, most browsers and mobile devices allow you to change your settings so as to notify you when you receive cookies or other tracking technologies are being used, and to choose whether or not to accept/allow it. Most browsers also allow you to disable or delete existing cookies or to automatically reject future cookies. Disabling cookies, however, may limit our ability to provide the Service. Certain tracking technologies we use are related to advertising or affiliate marketing networks, and through those technologies we may share certain information such as IP addresses. The information we share with those advertising networks might be combined with other information about you that those networks may have collected from other sources. To learn more about advertising networks and how to opt out of sharing information with them, please visit the following sites: https://optout.aboutads.info/?c=2&lang=EN and https://optout.networkadvertising.org/?c=1. For any questions regarding our use of cookies or tracking technologies, please contact us at legal AT OptionsForAshes DOT com. We may also receive information from you and third parties that helps us approximate your location. We may, for example, use an IP address received from your browser or device to determine approximate location. We may also collect location information from devices in accordance with the consent process provided by your device. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
Information you provide to us
In addition to the information provided automatically by your browser when you visit our Website, we give you the option of providing us with your name, email address, phone number, and other information. We may also collect and receive other information from you in the following ways when you: (a) create or register an account; (b) upload information to the Service; (c) submit questions, requests, other communications to us via forms (including a shopping cart), email, text messages, or other communication channels; (d) contact us for technical or customer support; (e) interact with our social media accounts; (f) participate in contests, surveys, demonstrations, or other promotional or marketing events; (g) interact with other users via the Service or other users or guests on our public forums; or (h) apply for employment. By doing so, you are authorizing us to collect, store, and use your name, email address, phone number, and other information you provide to us in accordance with this Privacy Policy.
We may offer you the opportunity to refer friends or other contacts to us and share their contact information with us. Please do not refer someone to us or share their contact information with us unless you have their permission to do so.
Information provided by third parties
From time to time, we may receive Personal Information and/or Non-Personal Information from third parties, including, but not limited to, names, email addresses, phone numbers, and demographic information. We collect, store, and use that information in accordance with this Privacy Policy.
How We Use and Share Information
Personal Information
To the extent Information is associated with an identified or identifiable natural person and is protected as personal data under applicable data protection law, it is referred to in this Privacy Policy as “Personal Information.” We may use Personal Information for purposes set forth in this Privacy Policy and in accordance with your instructions and applicable law. In general, the Personal Information you provide to us is used to help us communicate with you and provide you with the Service requested. For example, we use Personal Information for the following purposes: (a) responding to requests or inquiries from you; (b) providing customer support or technical assistance; (c) contacting you to provide updates to our products and services; (d) providing marketing materials for our products, services and features that you may be interested in; (e) monitoring the performance of our marketing efforts; (f) creating, managing, or administering your information and account, including identifying you with your account; (g) billing you and processing your financial information and other payment methods for products or purchase of the Service; (h) providing access to certain areas, functionalities, and features of our Service; (h) communicating with you about activities on our Service and policy changes; (j) undertaking activities to secure, verify or maintain the quality of the Service; (k) notifying other users that you referred them to the Service; (l) allowing you to participate in surveys or register for events, webinars or other forums; (m) contacting you to follow up on a purchase or abandoned purchase; (n) to verify your identity or to prevent fraud; (o) to enforce our terms and policies; (p) to comply with our legal obligations and as required by applicable law, rule, legal process or regulation, or as may be required for the public good; (q) including to act under exigent circumstances to protect the personal safety of users or the public; (r) for audit purposes, or (s) for other compliance activities.
If you provide us with Personal Information about your friends or other contacts for the purposes of referring them to our Service, we will use such information to contact them about your referral and we will use your Personal Information to let you know if you have successfully made a referral that may qualify for a benefit. We will not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
We may share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications for purposes of sending emails from us, payment processors, data storage vendors, vendors who help us with advertising and who perform analytics into how the Service is used and how they might be improved. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy. We may also share Personal Information as necessary to comply with applicable law, including governmental requests, law enforcement requests, and otherwise to protect the rights, privacy, safety, or property of you, us, or others, as necessary in the event of a proposed or actual reorganization, reincorporation, change of control, merger, sale, joint venture, assignment, transfer, financing, bankruptcy, public offering, or other disposition of all or any portion of our business, assets, or stock.
Non-Personal Information
In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Website or in connection with the Service. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers, and other third parties at our discretion. If our information practices change at any time in the future, we will post the policy changes to the Website and/or within the Services so that you may opt out of the new information practices. We suggest that you check the Website periodically if you are concerned about how your information is used.
How We Protect Information
We implement security measures designed to protect your information from unauthorized access. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls, and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered, or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.
Transfers of Personal Information
The Personal Information you provide may be transferred to, stored, and processed within the United States or Canada, or other countries where we maintain facilities or business operations. If you choose to access or use the Service, you consent to the use and disclosure of information in accordance with this Privacy Policy and subject to applicable laws of such countries.
Your Rights Regarding Your Personal Information
You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional email communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional email. Please note that notwithstanding the promotional preferences you indicate by unsubscribing, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.
Because we value your privacy, we have taken the necessary precautions to be in compliance with various privacy protection laws. We therefore will not distribute your Personal Information to outside parties without your consent, other than as disclosed herein.
All users of our Website and/or Service may make any changes to their information, or delete it, at any time by contacting us at legal AT OptionsForAshes DOT com. In some cases, we may not be able to delete your Personal Information and will retain and use your information as necessary to comply with the law, enforce our Website and/or Service policies, or protect ours or other’s rights, property, or safety. Please note that the deletion of your data may lead to the termination of your account and related or applicable services.
Children’s Online Privacy Compliance
The Service is not directed to anyone under the age of 18 (or other age as required by applicable law) and we do not knowingly collect Personal Information from children. If we learn that we have collected Personal Information from a child, we will take reasonable steps to delete such information from our files as soon as is practicable.
Links to Other Websites
As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through our Website and the Service. Therefore, this Privacy Policy does not apply to your use of a third-party website accessed by selecting a link on our Website or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.
Data Retention
We will retain your Account Data to fulfill the purposes for which it was collected and as required by applicable law. We will retain other information for as long as necessary for the purposes described in this Privacy Policy. We may keep such information after you have deactivated your account for the necessary period of time needed for us to comply with applicable law, pursue legitimate business interests, conduct audits, comply with legal obligations, resolve disputes, and enforce our agreements.
Changes to Our Privacy Policy
The Company reserves the right to change this Privacy Policy and our Terms of Service at any time. We may, but reserve the right not to, notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our Website. Changes will go into effect immediately or after such time as we may determine in our discretion. You should periodically check the Website and this privacy page for updates.
Contact Us
If you have any questions regarding this Privacy Policy or the practices of this Website, please contact us by sending an email to legal AT OptionsForAshes DOT com.
Effective Date: January 1, 2024